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FAQs


General Questions
You can trust that your order will be quickly processed and safely delivered. We can ship products anywhere in the United States using the shipping method of your choice. When you place an order we will estimate delivery dates based upon the availability of your item(s), shipping method selected and your shipment's destination. Our shipping charges are determined by the total dollar amount of your order, excluding applicable sales tax. Some products cannot be shipped to international destinations so please submit a message to us from the Contact Us page if you would like to discuss international ordering options.


Shipping & Delivery Questions

How long will it take my order to be shipped?

If the items you ordered are in stock it will most likely be processed and shipped out within the next 72 hours. You will be alerted if an item is temporarily out of stock or if any other delay will occur immediately. Your orders will be via UPS ground mail and it will take 5-8 business days (Excluding Holidays) to be received unless you select otherwise for express mail.

International rate applies to U.S. Territories.

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Can you make orders online if you don't live in the U.S.?
Yes, we accept most International orders.

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Can I have orders shipped to a different address than my billing address?
Yes. We also offer the address book feature for all of our registered customers.

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Can I get shipment to military or P.O. box addresses?
Yes, we do ship to P.O. BOX & military addresses. But unfortunately we don't offer "express" shipping to P.O. BOX & military addresses.

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Do you offer free shipping?
Yes, we offer free shipping on all domestic order over $150.00 and all international orders over $250.00.

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Will I get a tracking number for my order?
Yes.

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What are backorders?
Backorder is when merchandise is temporarily unavailable because it has not been delivered to the distribution center, sold out or is being re-ordered. The expected shipping date for backorders will be informed to you during check out. We try our best to stay accurate about our estimated dates but please know that sometimes it can be a little delayed than expected due to rare circumstances.

International orders
All our international orders are shipped via USPS (United States Postal Service).

Your shipping charge will vary based on weight and country of destination. 

For a tracking information, please visit : http://usps.com
Please allow 8-12 days for delivery.

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Will I have to pay customs/duties charges if I am importing from outside of the USA?

Yes, your package will likely be subjected to import charges. USPS and LiquidBombshell are not responsible for customs/duties charges.
These costs are determined by your local customs office.
LiquidBombshell cannot determine the cost of these charges in advance. For more information on customs and duties charges, please contact your local customs office.

Canadian shipping info

All Canadian orders are considered international orders and are shipped via USPS.
Please allow 8-12 days for delivery.
Customs, Duties, and additional Taxes: Canadian customs sets taxes, duties and brokerage fees on commercial goods shipped to The Great White North. These fees will be determined at the border. GST (Goods & Services Tax) and PST (Provincial Sales Tax) vary based on the province to which your package is being shipped and on its value.

The duty is determined by the value of the merchandise and its place of origin (think NAFTA). Goods that are totally made in the USA will be duty free! But, still subject to GST/PST.

You can get additional info by visiting www.ccra-adrc.gc.ca (Canada Customs and Revenue Agency) or www.cbsa-asfc.gc.ca (your friendly Border Services Agency), or by calling Toll Free (from within Canada) 1-800-461-9999, or, if outside of Canada, 1-204-983-3500 or 1-506-636-5064 (long distance charges apply).

If you have any questions or comments please contact us at:

customerservice@liquidbomshell.com

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